KATUUTU LUCY

Qualification

Professional Financial Cooperative Management, Bachelor’s Degree in Community Based Rehabilitation, Effects of Child Abuse on the Development of Children in Kyenjojo District, the Effects of Loan Delinquency on the Effective Performance of Saving and Credit Cooperatives

Experience

Worked with; Uganda Cooperative Alliance as Administrative Assistant with duties like UCA building Management ,Manage front office desk & switch board, Provide ongoing logistical support, Performance Management, Ministry of Gender, Labor and Community development as Supervisor death and birth rate registration with duties like Ensured smooth and efficient record keeping, Ensured quality of work is maintained in the entire process of registration, Answered all customer queries in an ethical and informative way, MTN Uganda as Sales/Customer service agent with responsibilities like Handled Customer complaints, Processed new client accounts, Maintained customer accounts, Implemented changes to existing accounts, Vocational Rehabilitation Center Kabale District as an Intern with responsibilities like Provided vocational rehabilitation services to disabled individuals in order to facilitate employment, Carried out home Assessments, Mobilized communities for sensitization, Counseled and guided vulnerable persons and Drafted internship reports.

Key competencies

Modern leadership skills and management , proper decision making, excellent communication and interpersonal skills, Team oriented, excellent research and writing skills, Ability to manage multiple simultaneous tasks, Computer skills in Microsoft office (Word, Excel and Power Point), Customer relationship, Logistics handling and management, Change and risk management, Staff development and team building.

Professional membership

Member of Association of Financial Cooperative Professionals of Uganda

Contacts

Phone: +256 751442868 or +256 778047714 Email: tutslucy@gmail.com